Operation and maintenance service
Knowledge transfer management
Customer service management
Project maintenance management
System maintenance management
Customer feedback management
System optimization and adjustment
After the project is successfully implemented and delivered to the customer, it enters the operation and maintenance phase of the project. The main task of this stage is to ensure that the project is in good running condition and support and guarantee the successful and efficient operation of the customer's business system. At the same time, the Company is responsible for providing project-related technical training to customers, timely responding to customer service requests, and dealing with or optimizing the system problems and improvement suggestions from customers, so as to ensure and satisfy the interests of customers to the greatest extent.