1

FAQ

01

How to solve the problem that the memory card is not stored?

Please confirm whether the SD card has been formatted or replace the SD card. It is recommended to use Kingston memory card.

02

What is the data refresh rate of the infrared camera?

The data refresh rate is the number of infrared image output frames per second. The higher the refresh rate, the better the picture continuity. The data refresh rate of ZXIR infrared camera is 25HZ(PAL) or 50HZ(HDMI).

03

How does the temperature measurement function of infrared camera realized?

Infrared camera is a device that forms an image by using infrared radiation of scene. By calculating the infrared energy of each pixel on the thermal imaging detector chip, we can obtain the temperature of the measured object through physical modeling.

04

What is the pixel size?

The pixel size is the distance between two adjacent pixels. For example, the pixel size of ZXIR infrared camera is 17μm, the smaller the pixel size, the finer the picture.

05

Why choose long wave infrared camera?

The long wave infrared is between 8~14μm of the atmospheric window. The atmosphere will hardly absorb the infrared energy emitted by the object in this band. And the long wave infrared detector is generally an un-cooled detector, which is small in size and low in power consumption, and can be widely used in the civilian field.

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